Guide to Booking Coaches
Some thoughts about booking coaches
It seems pretty straightforward booking a coach, but not all operators are the same so here are a few things to consider when you are looking to make a booking.
Try to go direct to the coach hire company. There are plenty of brokers, who look like they are a coach company, but who are simply a middle man. These companies add cost to your booking and as they do not operate vehicles themselves, may not be in a position to help if there is a change to your plans or a vehicle breakdown. Brokers will generally quote you a price, then when you have paid, will try to source an operator to provide the service for less, allowing the broker to profit from the difference. This business model drives down the rate, and quality, of the vehicle you will travel on. At Passenger Plus we work with other, quality assured operators, but as we run our own vehicles we understand what can legally be done.
Check what you are getting
All Passenger Plus vehicles were new in November 2012 and are top of the range Mercedes products, however coaches do have a long working life and it is not uncommon for coaches of up to 15 years of age to be used on front line work.
Ask how old the vehicle is that you are hiring and what facilities there are on board. The older the coach, the more functional it will be and of course, less reliable. Ask to vist the operator's premises to see how they run their operation, or ask to be sent pictures of the vehicle you will be hiring. Brokers will not be able to do this as they often will not source your coach until the day or two before you are traveling.
All of our vehicles are maintained in house by our engineering team, and are subject to a full safety inspection, similar to an MOT every 42 days.
We are members of CoachMarque and Busk Simply Safe, two independant organisations that audit our vehicles, systems and procedures.
Your choice of company reflects on you!
Ask for pictures of vehicles to be e-mailed to you so that you can be sure the vehicles are clean and undamaged. Quality operators will have a recognisable fleet livery with the company name displayed prominently, and smart uniformed drivers. At Passenger Plus we understand that we very often transport your customers and know that the first impression counts!
Compare like for like
A good coach company will be more than happy to discuss your requirements and provide a free quote, but be sure you are comparing like for like. Not everyone has the same standards, but at Passenger Plus every vehicle is cleaned inside and out before every hire, and we have a team of professional drivers who are proud to represent us, and you!
Give us a call and we'll talk you through the ways we can help!